1. Is the information easy to understand?
(1 = Not Easy; 6 = Very Easy)
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2. Are the contents relevant to your needs?
(1 = Not Relevant; 6 = Very Relevant)
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3. How satisfied are you with the information provided?
(1 = Not Satisfied at all; 6 = Extremely Satisfied)
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4. How satisfied are you with this e-service?
(1 = Not Satisfied at all; 6 = Extremely Satisfied)
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5. Are the instructions on the use of this service clear?
(1 = Not Clear; 6 = Very Clear)
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6. Did you find it easy to use this service?
(1 = Not Easy; 6 = Very Easy)
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